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The Nine Building Blocks of Team Effectiveness
Clear Objectives and Agreed Goals
            Barriers to Clear Objective Setting
                        Tendency to Judge Performance on Personal Opinion
                        Lack of Skills in Objective Setting
                        Insufficient Tenacity in Adhering to Objectives
                        Undertaking Irrelevant Tasks
Openness and Confrontation
Identify Issues
Encourage Full Expression of all Viewpoints
Listen to other People without Defending Own Position
Identify Common Ground and Highlight it
Identify Differences and Highlight Them
Check Whether Issues Have Been Resolved
                        Be Clear in Presentation
                        Deal with One Issue at a Time
                        Avoid being Undermined by Others
                        Seek Creative Compromises
Active Listening
                        Pay Attention to What is Being Said
                        Suspend Judgement Until you Hear the Whole Thing
                        Look at the Person Who is Talking
                        Check that you Understand What is Being Said
                        Park Things in Your Mind and Deal with it Later
            Giving Feedback
                                    Be Specific
                                    Be Descriptive
                                    Clearly Express Views
                                    Time it to be near the event being discussed
                                    Take the needs of the receiver into account
                                    Check to ensure clear communication
                                    Concentrate on things the person can do Something
            Support and Trust
            Barriers to the Development of Support and Trust
                        People are not Trust worthy
                        Destructive Competitive Relationships
                        Withholding Views
                        Imposition of Goals
Cooperation and Conflict
            Lack of Rigid Attitudes
            Clear Presentation of Ideas
            Open Reactions
            Techniques of Conflict Resolution
                        Examine What Issues are in Contention
                        Bring Both Parties Together to Discuss Issues
                        Clarify Roles, Expectations & Specify Desirable Outcomes
                        Encourage Open Dialogue which Fully Explores Issues
                        Find Common Ground in Each point of Disagreement
                        Record Agreements and plan how to cope with intractable
Sound Procedures
            Seven Steps for Systematic Decision Making
                        Tuning in
                        Success Criteria
                        Review to Improve
Appropriate Leadership
Regular Review
            Reluctance to Review
                        Fear of Hurting Others
                        Lack of Trust
                        Protection of the Status Quo
                        Poor Skills
Individual Development
            Blockages to Individual Development
                        Self Management Incompetence
                        Unclear Personal Values
                        Confused Personal Goals
                        Stunted Personal Development
                        Inadequate Problem Solving Skills
                        Low Creativity
                        Low Influence
                        Lack of Managerial Insight
                        Poor Supervisory Skills
                        Low Trainer Ability
                        Low Team Building Ability
Sound Inter group Relations
            Key Symptoms of Poor Inter Group Relations
                        Negative Attitudes and Sniping
                        Little Cooperation Contact
                        Ponderous Project Work
                        Personalities Unknown to Others
                        Lack of Shared Objectives
                        Superior Attitudes and Destructive Rivalry
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