LEADING CHANGE AS A MANAGER;

MANAGING CHANGE AS A LEADER

Looking Out, Before Looking

Understanding Your Followers

Examples Of The Best Current Thinking On Leadership

Confidence

Self-Awareness

Self-Assessment Tools

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The Forces of Change

Competition

Customers

Technology

Demanding Shareholders

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Organizations That Thrive in Chaos

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Overcoming Resistance

Fear Of The Unknown

Fear of Failure

Not Understanding The Need For Change

Disagreement With The Need For Change

Losing Something Of Value

Inertia

Being in the Middle

Leading For Change

Creating A Learning – Oriented Culture

• Consider the Myriad Ways Knowledge Can Enter the Organization

• Create a Systematic Approach Disseminating the Knowledge Gained

• Use the Knowledge That has been Gained to Make Better Decisions

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DEVELOPING YOUR ASSOCIATES AND YOURSELF

Leadership Competencies

Identifying The Key Competencies

Developing The Competencies

Coaching

Lessons From Athletics

Coaching As a Manager

Motivating Associates

Teaching

Understanding Learning

Mentoring

Several Degrees Of Difficulty

Keys To Effective Mentoring

Developing Self And Developing Others

Creating An Environment That Encourages Personal Development

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MANAGERIAL LEADERSHIP IN ACTION

Giving And Receiving Feedback

It’s A Two-Way Street

Managing Up And Across

Managing Up

Managing Across

Managing Across Borders And Cultures

A Framework For Analyzing Cultural Differences

Managerial Leadership In The Global Enterprise

Putting Your Plan Into Action

Getting Started

Staying On The Path

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