LEARNING

What is Learning?

            Categories of Learning

            Planning Learning Outcomes

            Training work – related tasks

The Learning Process

            Taking in Information

            Processing the Information

            Performance

            Successful Learning

            The Learner

            The Situation

Knowledge and Mental Skills

            Differences and Similarities

            Types of Concept

            Relating Concepts

            Solving Problems

            Strategies

            Information

Learning Knowledge and Mental Skills - Conditions within the Learner

            Learning Responses to Differences and Concrete Concepts

            Learning Defined Concepts and Rules

            Learning Thinking Strategies

Learning Knowledge and Mental Skills :  Conditions within the Learning                                                                                       Situation

            Learning Responses to Differences

            Learning Concrete Concepts

            Rewards

            Learning Abstract Concepts and Rules

            Learning Thinking Strategies

            Learning Information

            Practice

Managing the Learning Process

            Interest

            Attention

            Retrieval and Storage

            Applying Learning

 

MOTOR SKILLS AND ATTITUDES

Motor Skills

            Learning Outcomes

            Movement

            Information Required

            Sequences of Movements

Learning Motor Skills - Conditions within the Learner

         Analyzing Motor Skills

         Motor Skills at Work

         Linking Part Skills

         Skilled Performance

Learning Motor Skills - Conditions in the Learning Situation

            Instructions

            Pictures and Diagrams

            Demonstrations

            Discovery

            Improving Performance

            The Effects of Behaviour

Attitudes

            Three Aspects of Attitudes

            Knowledge and Emotion

            Actions

            Rewards and Punishment

            Observing Others

            Experience

            Attitudes and Behaviour

Learning Attitudes- Conditions in the Learner

            Learning Attitudes

            Persuasion

            The Persuader

            The Subject

            Dissonance

Learning Attitudes - Conditions in the Learning Situation

         The Power of Persuasion

         The Subject

         Demonstrating an Attitude

         Rewards

         Direct Experience

         The Effects of anxiety

 

ADULT LEARNERS

The Target Audience

            Adulthood

            Change

            Self Understanding

Physical and Mental Changes

            Sight and Hearing

            Memory

            Learning Speed

            Interest in Learning

            Anxiety

A Case Study: Gloria

            Life Stages

            Anxiety

            Uncertainty

            Changes

            Resistance to Learning

A Case Study: Charlie

            Motivation

            Intrinsic and Extrinsic Rewards

            Confidence

            Building on Knowledge

            Skills

            Change

A Case Study: Viki

            Motivation

            Effort

            Reward

            Anxiety

            Confidence

Chris, A Trainer's View of Adult Learners

            Learner’s Reactions

            Level of Anxiety

            Identifying Outcomes

            Life Experience

            The Experience of Learning

            Practical Applications

            Reward

 

INDIVIDUAL DIFFERENCES

Individual Differences—Introduction

            What is an Individual ?

            Dealing with Individual Differences

            Considering Stereotypes

Personality and Motivation

            Aspects of Personality

            Control over Environment

            Thinking about Motivation

            Achievement Motivation

            How Can Motivation be Created ?

            Setting Goals

Intelligence and Individual Differences

            Is There More to Intelligence than IQ ?

            Do Intelligence Tests Measure Intelligence ?

            Will Intelligent Trainees be Good at Everything ?

            Developing Intelligent Behaviour

            Experience and Knowledge

            Different Abilities

Individual Differences-Cognitive Styles

            Divergent - Convergent     

            Serialist – Holist

            Field Dependent – Independent

            Impulsive - Reflective

Individual Differences – Values, Attitudes and  Interests

                Values, Attitudes and Behaviour

                Attitudes and Training

Individual Differences - Dealing with Problems in Learning

            What is a Mental Block

            Attitudes to Learning

            Overcoming Problems

            Adequate Explanation

 

MEMORY

Long-Term Memory

            Memory

            Features of Long Term Memory

            Meaning

            Mental Imagery

            Verbal Cues

            Context of Memories

            Physical State

            Retrieval

Short-Term Memory

            Sensory Memory

            Short Term or Working Memory

            Features of Short Term or Working Memory

            Capacity

Grouping

Order

Distractions

Rehearsing

Significance

            Transferring to Long Term Memory         

Storing Information

            Rote and Meaningful Learning

            Storing Information

            Organizing Ideas

            Existing Knowledge

Forgetting     

            New Learning          

            Previous Learning

            Rehearsing

            Recognition

            Recall

            Interference

            Alertness

Retrieving Information       

            Linked Information

            Retrieval

            Meaning

            Retrieval Cues

            Context

            Transfer of Learning

Helping Memory

            Attention

            Selective Attention

            Rehearsing

            Recognition

Recall

Mnemonics

Linking

 

USING TEXT

Readability and Usability of Text

            Readability

            Readability Score

            Usability

Legibility       

            Letter and Character Size

            Upper Case or Capitals

            Line Length

            Right and Left Justifying

            Using Colour

            Using Contrast and Brightness

Language

            Words

            Phrases and Sentences

            Sentence Length

            Active Sentences

            New or Technical Terms

            Explanations

            Verbal & Graphic Organizers        

Layout

            Vertical Spacing

            Horizontal Spacing

            Tittles and Headings

            Numbering

            Techniques of Highlighting

            Colour

            Summaries

The Design Process

            The Writer

            The Reader

            Research Findings

            The Constraints

            The First Draft

            Modifications

 

LEARNING IN A SOCIAL CONTEXT

Communication and Interpersonal Skills           

            Interaction

            Techniques

            Style

            Non Verbal Signals

            Social Rules

Person Perception  

            First Impressions

            Sources of Information

            Errors

            Attribution

            Judging Causes of Behaviour

            Self Perception

Learning in Groups

            Functions

            Development

            Norms

            Structure

            Cohesiveness         

Learning to Cope with Change

            What is Transition ?

            Reactions

            Managing Change

            Self Management   

Promoting Learning Through Work Experience

            Spatial Behaviour

            Territory

            Stressors

            Personal Networks         

Promoting Successful Work Experience

            Role Behaviour

            Communication Channels

            Job Satisfaction

            Organizational Design

​

​