The Changing World of Organizations           

What are These Differences ?

The Dynamic Organization

The Effective Organization

The Resourceful Organization

The Implications for Organizations

The Implications for Individuals

The Implications for Trainers

The Changing World of Training          

Who does the training?

What are the objectives of training?

What is training asked to provide and in what form?

The implications for the role of training in the changing organization.

            The Role of Training

            Trainers as Enablers of Learning

            Trainers as Development Partners

Neuro-linguistic Programming  

The background to Neuro-lLnguistic Programming (NLP)

A Description of Neuro Linguistic Programming

The Challenge of NLP

Human Potential

Finding the Resolution

Natural Learning

The Operating Principles of NLP

The Common Threads of NLP

            Physiology

            Language

            Ecology

            Outcomes

            Flexibility

            Multiple Descriptions

Feedback

Rapport

The Distinguishing Features of NLP

            Values and Beliefs

            The Common Elements of NLP

                        Universality of Applications

                        Empirical Evidence

                        Dealing the Whole Person

NLP and Training and Development

            Strategies for Success

            Tailor made Excellence

            Relevance

            Effect on Performance

How the NLP approach differs from other approaches to development.

 

THE TRAINER  

The Changing Role of the Trainer        

From Expert to Enabler of Learning and Development

Training Trainers

Training Functions

Marketing and Training

Design of Training

Delivery of Training

The Trainer as Facilitator

The Trainer as a Model of Good Practice

The Trainer as a Model of Learning

Modelling Flexibility

Modelling Continuous Improvement

Modelling Fun

The Qualities of the Excellent Trainer 

Personal Beliefs and Values

Beliefs and Values Concerning Ourselves

Reviewing Your Beliefs and Values About Yourself

Beliefs and Values Concerning Others

Reviewing Your Beliefs and Values About Others

Beliefs and Values About Information

Beliefs About How the World Works

Review of Beliefs and Values About How the World Works

Dealing with Limiting Beliefs

Using the Checlists

The Important Aspects of Modelling

            Learning

            Continuous Development

            Respect

            Personal Benefit

Developing Ourselves as a Model Change Agent

Process for Creating an Excellent State

Using Models of Excellence

Monitoring and Reviewing the Development of Our Personal Qualities

The Skills of the Excellent Trainer

Facilitating Learning and Development 

The Context

The Outcomes

What is Being Facilitated

How to Facilitate

Empowerment of Others

Modelling Empowerment

Waking up First Stages of Empowerment

                        Relating to Previous Experience

                        Asking Useful Questions

                        Giving Choices

Using Ability Appropriately

                        Ecology

                        Clarifying Outcomes

Getting Results

 

THE TRAINING PROCESS

The Preparatory Stage of Training

Checking What Exactly is Required

Use of Facilitation

                        Rapport Building

                        Evidence of Success

                        The Nature of the Training

The Pay Offs

Finding Out Appropriate Contextual Information

            Soft Information

            Contextualizing Information

            Work  Place Information

Designing an Initial Plan

            Intention

            Outcomes

                        Training Event Outcomes

                        Development Process Outcomes

Methodology

                        Methodology for Training Event

                        Methodology for Development Process

Content

                        Content Outline for Training Event

                        Content Outline for Development Process

Ensuring that the Plan Meets Requirement

Filling Out the Content of the Plan

            Mind Mapping

            Self Adhevive Notes

Developing Usable Material

            Planning Activities

            Planning How to Introduce Activities

            Planning How to Link Activities

            Working Out What You Need to Support the Material

Designing and Producing Learning Aids

            Catering for Different Preferences

            The Facilitation of Learning

            Relevance to the Normal Context of the Learner

Checking Preparation from the Learner’s Point of View

Preparing Yourself for Implementing the Training

            Techniques for Self Preparation

                        Clearing Your Mind

                        Setting Up Your Mind

                        Reminding Yourself of Evidence of Excellence

                        Rehearsing the Training

                        Posture

                        Triggers

                        Comfort to Start the Training         

The Implementation Stage         

Setting the Tone

            Establishing Relationship and Rapport

            Establishing a Learning State

                        Setting Ground Rules

                        Remembering Our Best Examples

                        Ask Them What Would Help

                        Ask Them to Guide You in Facilitating Their Learning

Sharing Outcomes

Paying Attention to What is Happening

            Giving Information

            During Activities

            Monitoring Activities

Modelling

            Paying Attention

            Effective Communication

            Accepting Other Viewpoints

            Acting on Feedback

Empowerment

            Finding Solutions

            Building on Strengths

Flexibility

The Follow-up Stage        

Immediate Evaluation

Process Evaluation

Future Application

Follow Up Evaluation

            Follow Up Workshops

            Monitoring of Individual Learning

                        Check that the Statement is Accurate

                        Give Credit for Recognition of Non Application

                        Taking Responsibility for Non Application

            Dealing with Obstacles

            Feedback from Others

Evaluation from the Organization

Volunteered Feedback

 

THE DEVELOPING TRAINER    

Time Management

Setting Outcomes

Finding Validity

Strategies for Managing Your Time

            Taking Models of Excellence

            Customizing Time Management Skills

            Experimenting with Alternatives

            Identifying Obstacles

                        Obstacles in Yourself

                        Obstacles Caused by Other People

                        Obstacles in the Overall System

Strategies for Increasing Time for Development

            Use of Language

            Use of Experience

Motivating Yourself

            Commands to the Unconscious

            Change Your Focus

            Change Your Perception

            Redefining Avoidance

Strategies for Saving Time

            Being Resourceful

            Using Our Unconscious to do Some of the Work

            Filtering for Learning Opportunities

Methods of Self-development

Purpose of Self Development      

            Objective Purpose of Self Development as a Trainer

            Potential Benefits

What is Self Development

            Using Every Opportunity

            Specific Self Development

            Process of Selection

Methods of Self Development

            Selecting the Right Method

            Being Clear About Your Outcomes

            Formal Methods

            Informal Methods

            Professional Co-operation

Models

Leading Edge

Personal Development

 

ACTIVITIES       

Reviewing Beliefs and Values

Eliciting a Positive State    

Setting Outcomes   

Improving Performance     

Using Wisdom with Hindsight Beforehand       

Checking Assumptions     

Gaining Perspective           

Levels of Attention  

Increasing Awareness of the Power of Language       

Useful Questions    

Using Metaphors                

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