EMOTIONAL INTELLIGENCE AND COMPETENCIES

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           You are a Leader                                                                               

• A Leadership Case: Case of Avijit, Manish and Priya

• The Role of Leadership                                                                     

• Leadership is a Process                                                        

The Context                                                             

The Group Members                                              

• Leadership and Management                                

• FIRO and Leadership Styles                                                

• Characteristics of Each of the Nine Leadership Styles                           

Leadership style 1: Strategic leadership                         

Leadership style 2: Transactional leadership                            

Leadership style 3: Visionary Leadership                                  

Leadership style 4:  Charismatic Leadership                                         

Leadership style 5 : Empowering leadership                             

Leadership style 6: Moral leadership                  

Leadership style 7: Servant Leadership                         

Leader ship style 8: Entrepreneurial leadership                                   

Leadership style 9: Innovative leadership                                  

• Leadership Competencies                                                    

• Identifying Your Leadership Style                                       

       

Emotional Intelligence and Leadership                                              

• Intimate Enemies                                                                                           

• Emotional Intelligence in Human Development              

• Emotional Intelligence in Business                                    

• Multiple Forms of Intelligence                                              

• The Triune Brain

                    The Instinctual Brain (Basic Brain)

                    The Emotional Brain

                           Amygdala

                           Hippocampus

                           The Thinking Brain

• Decision-Making Process                                                     

             Framing                                                                    

             Deciding                                                                   

             Communicating                                                      

             Implementing                                                           

             Evaluating                                                                

            The Three Decision-making Centres of the brain                                

 

The Competencies of Emotional Intelligence               

• 1. Self-awareness with regard to emotions                     

• 2. Emotional expression                                                     

• 3. Commitment

• 4. Creativity

• 5. Resilience

• 6. Optimism

• 7. Compassion

• 8.  Interpersonal connections                                            

• 9. Personal Power

• 10. Personal integrity

• 11. Emotional Regulation

• 12. Managing anger and stress

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Emotional Preferences                                                     

• Perceptual Preference

             Visual Mode

              Auditory Mode

              Sensing Mode

Identifying your primary mode of perception

• The Activity Preference

             Activity preference inventory

• Change Management Preference

Managers with the Sameness Pattern

Managers with a Progress Pattern

Managers with a difference pattern

Implications for leaders

Response to change inventory

• Referential Preference

Referential preference inventory

• Motivation Preference

Implications as leaders

• Time Orientation Preferences

Past-oriented

Present-oriented

Future-oriented

Pinpointing time orientation

• Action Preference

• Primary interest

• Involvement Preference

Associated response

Dissociated response

• Chunking Preferences

 

LEADERSHIP STYLES AND LEADERS

  Strategic Leadership                                                         

• Dr. Manmohan Singh as a Strategic Leader    

• What is Strategic Leadership                              

• Strengths of a Strategic Leader                          

• Competitive Strategies

• Decision-Making

• Bill Gates as a Strategic Decision-maker          

• Communication Style: The Impersonal Communicator

• Isaac Asimov as an Impersonal Communicator 

• Leadership Profile of a Strategic Leader in his Own Words    

• A Strategic Leader's Emotional Map under High Performance and Stress   

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Transactional Leadership

• Sonia Gandhi as a Transactional Leader

• Defining Transactional Leadership

• Decision Making Style : Bureaucratic

• Transactional Leadership of Richard Nixon ( 1913-1994)

• Communication Style: The Cautious Communicator

• Communication Style and George H.W.Bush

• Leadership Profile of a Transactional Leader in her Own Words

• A Transactional Leader’s Emotional Map under High Performance and Stress

• Endnotes

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Visionary Leaders

• What is Visionary Leadership

• Steps in Envisioning

Creating a vision

Developing the vision

Implementing the vision

Creating tangible goals from the vision

• Benefits of Envisioning

• Emotional Competencies and Preferences of a Visionary Leader

• Decision Making

• Jawaharlal Nehru a Visionary Decision-maker

• Communciation Style: The Diplomatic Communicator

• Amitabh Bachchan as an Optimistic Communicator

• Leadership Profile of a Visionary leader in her Own Words

• A Visionary Leader’s Emotional Map under High Performance and Stress

 

Charismatic Leadership

• Mrs. Indira Gandhi as a Charismatic Leader

• Need for Charismatic leadership

• Followers of Charismatic Leaders

• Strong Emotional Competencies and Preferences of a Charismatic Leader

• Authoritarian Decision-making Style

• Mao Tse-tung as an Authoritarian Decision-maker

• Communication Style: The Blunt Communicators

• Communication Style of  President Charles de Gaulle (1890-1970)

• Leadership Profile of a Charismatic Manager in his Own Words

• A Charismatic Leaders Emotional Map under High Performance and Stress

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Empowering Leadership

• Dalai Lama as an Empowering Leader

• Leadership Traits of the Dalai Lama

• Empowering Leadership

• Methods of Empowerment used by leaders

• Strong Emotional Competencies and Preferences of an Empowering Leader

• Decision-making Style: Participatory

• Ratan Tata, Chairman of Tata Sons as a Participative Decision-maker

• Communication Style: The Universal Pleaser

• Atal Bihari Vajpayee as a Universal Pleaser

• Leadership Profile of an Empowering Leader in his Own Words

• An Empowering Leader’s Emotional Map under High Performance and Stress

 

Moral Leadership       

• Mahatma Gandhi as a Moral Leader

• Moral Leadership

• Strong Emotional Competencies and Preferences of a Moral Leader

• Decision-making Style: Principle –centered

• St. Ignatius Loyola and the Art of Discernment

• Predispositions for discernment

• Communication Style : The Reforming Communicators

• Nelson Mandela as a Reforming Communicator

• Leadership Profile of a Moral Leader in her Own words

• A Moral Leader’s Emotional Map under High Performance and Stress

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Servant Leadership ( Customer–Service Leadership)

• Mother Teresa of Calcutta as a Servant Leader

• Servant Leadership

• Indicators of servant leadership

• Strong Emotional Competencies and Preferences of a Servant Leader

• Decision-making Style: Customer Service

• Customer-friendly processes

• Employee commitment to customer service

• Customer dialogue

• Customer Service and Florence Nightingale (1820-1910)

• Communication on Style of Servant Leaders: Interpersonal Communicators

• Damien of Molokai – Empathizing Communicator

• Leadership Profile of a Servant Leader in his Own Words

• A Servant Leader’s Emotional Map under High Performance and Stress

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Entrepreneurial Leadership

• Dhirubhai Ambani as an Entrepreneurial Leader

• Entrepreneurial Leadership

• Seven Competencies of Entrepreneurial Leadership

• Traits of entrepreneurial leadership

Enthusiast

Team and consensus builder

Leader of execution

• Strong Emotional Competencies and Preferences of an Entrepreneurial Leader

• Decision-making Style: Management by Objectives

• Guidelines for MBO

• Warren Buffett as a Entrepreneurial Leader

• Communication Style: Persuasive Communicator

• Tom Cruise as a Persuasive Communicator

• Executive Profile of an Entrepreneurial Leader in her Own Words

• An Entrepreneurial Leader’s Emotional Map under High Performance and Stress

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Innovative Leadership                      

• Rabindranath Tagore as an Innovative Leader

• Innovative Leadership

• Strong Emotional Competencies and Preferences of an Innovative Leader

• Decision-making Style: Creative

• Guru Dutt as Creative Decision-maker

• Communication Style: Aesthetic Communicators

• Edgar Allan Poe as an Aesthetic Communicators

• Leadership Profile of an Innovative Manager in her Own Words

• A Strategic Leader’s Emotional Map under High Performance and Stress

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Summing up

• Emotional Intelligence for Transformational Leadership

• Acquire moral leadership

• Acquire customer-centric orientation

• Develop entrepreneurship

• Enhance creativity

• Develop strategic thinking

• Work with the team

• Developing a vision

• Develop inner power to be a charismatic leader

• Empower others

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